State Farm® Insurance Agent David Francesangelo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rose Moreno
May 8, 2025
5
out of
5
rating by Rose Moreno
"Samantha is a great insurance agency. She knew exactly what i was talking about and what i needed it. my motherly payments, and She is awesome. And explain the policy."
We responded:
"Thanks for sharing such kind words Rose. I am glad to hear Samantha was there for you to help explain the policy & coverages. Please let us know if there is anything else we can do for you or if you feel we can be a trusted resource to help family, friends or colleagues with their insurance needs. Thanks you! -David"
positive
April 18, 2025
5
out of
5
rating by positive
"⭐️⭐️⭐️⭐️⭐️ "I had the pleasure of working with Citlali Nava as my insurance agent at State Farm, and I couldn't be happier with my experience. From start to finish, she was professional, knowledgeable, and truly dedicated to finding the best options for me. Citlali took the time to understand my needs and provided me with a full cover plan for my 2 BMW at a great price. Her attention to detail and willingness to answer all my questions made the entire process smooth and stress-free. I highly recommend Citlali to anyone looking for an insurance agent who truly cares about her clients. Thank you, Citlali, for your outstanding service!""
We responded:
"Thank you so much for sharing the kind words about Citlali and State Farm, we are so glad to hear you had a pleasant experience from beginning to end. Please dont hesitate to call, text or email us if you have any other questions or if you feel we can be a trusted resource to help family or friends with their insurance needs. Thanks, -David "
Denise Cortez
April 18, 2025
5
out of
5
rating by Denise Cortez
"Samantha was very helpful and I couldn’t be more thankful she explained all my coverages and concerns."
We responded:
"Thanks for sharing the feedback Denise I am glad to hear Samantha was helpful and there for you to explain all the coverages. Let us know if you ever have any questions or concerns in the future we are just a call, text or email away. Thanks. -David"
Wesley Smith
April 16, 2025
5
out of
5
rating by Wesley Smith
"I just moved to town about a month ago and I was having serious issues reaching the State Farm office that was back where I was moving from. I want to personally thank Citlali for helping me a ton ever since the first phone call! Not only did she help me switch my policy to the local area successfully, but she managed to lower my policy payments as well! I'm very grateful for the assistance and have nothing but an awesome experience with this office & Ms. Citali! 😄"
We responded:
"Hey Wesley thanks for sharing this note, I am so glad to hear Citlali was able to help you get setup with our office here in Irving and lower your premium payments. I know she aims to deliver nothing but high quality service and a great experience. Let us know if you need anything else. Thank you! -David"
Christina M. Fernandez
April 11, 2025
5
out of
5
rating by Christina M. Fernandez
"Samantha took the time to answer all of my questions thoroughly and provided me with the clarity I needed for my decision. Great customer service!!"
We responded:
"I am glad to hear Samantha provided you with great customer service and was able to answer all of your questions thoroughly. We hope to hear from you soon! -David"
Liz Oquendo
April 10, 2025
5
out of
5
rating by Liz Oquendo
"David, his team, and Sam were incredibly helpful and kind. Made the insurance process easy, we highly recommend!"
Dulce Mercado
April 9, 2025
5
out of
5
rating by Dulce Mercado
"I spoke to Ms. Samantha yesterday and she was incredibly helpful, answered each question I had and was very patient. Thank you for your time, Samantha!"
We responded:
"Thanks for the kind words Dulce. Please dont hesitate to come back to us with any questions regarding insurance or financial services...I know Samantha will be eager to help. We appreciate you! Thanks, David"
Jordan Cortez
April 9, 2025
5
out of
5
rating by Jordan Cortez
"Thank you Samantha for helping out with finding the right coverage for me today! I had a great experience with her and she was very respectful and very kind!"
We responded:
"Jordan, thanks for sharing the feedback and I am glad to hear Samantha was able to provide you with a great experience. She only wants what is best for her clients and is super kind while doing it. Thank you! -David"
The Road King
April 9, 2025
5
out of
5
rating by The Road King
"Just found out Samantha is working there. I'm looking forward to getting a business quote. She's really helpful and goes out of her way to check everything needed."
We responded:
"We are glad to help address your personal & business insurance needs. Even if its just a review of your current policies to help you understand if you're over or under-insured. Samantha will be there for you to check on those things and help understand what it all means. Thanks -David"
Laura Morales
April 9, 2025
5
out of
5
rating by Laura Morales
"Thank you David for your team. I had a pleasure speaking to Samantha. She is awesome. Hope to speak to her again."
We responded:
"Thanks for sharing the feedback Laura, and I am so glad to hear Samantha was able to help you. Let us know if there is anything I or Samantha can do for you in the future. Thanks -David "
Allen
April 3, 2025
5
out of
5
rating by Allen
"Citlali help me out a lot"
We responded:
"Citlali is great and only wants to help. Thanks for sharing the feedback Allen. "
Jason
March 31, 2025
5
out of
5
rating by Jason
"Great! 👍"
We responded:
"Glad you a good experience Jason. Let us know if you have any questions or if you think there is someway we can help in the future. -David"
Simrat Libra
March 31, 2025
5
out of
5
rating by Simrat Libra
"I had an excellent experience working with Brian at State Farm. He was incredibly knowledgeable, patient, and went above and beyond to ensure I had the best coverage for my needs. He took the time to explain my options clearly, making the entire process smooth and stress-free. His professionalism and genuine care for his clients truly set him apart. I highly recommend Brian to anyone looking for top-notch insurance service!"
We responded:
"Glad you had an excellent experience Simrat. Hope we can be of service to you in the future. Let us know how we can help. Thanks "
Alejandro Rodriguez
March 31, 2025
5
out of
5
rating by Alejandro Rodriguez
"Bryan Sarabia helped me out a lot. I was over paying with my family and he showed me that most other companies over charge"
We responded:
"Thanks Alejandro, we always strive to make sure customers are protected and are paying a reasonable rate for that. Glad we were able to help. "
Theresa Tran
March 31, 2025
5
out of
5
rating by Theresa Tran
"Brian was tremendously helpful and he was very patient, kind and honest and very straight forward. His service was exemplary. I would definitely call back knowing im in good hands!"
We responded:
"Thanks Theresa we appreciate your feedback and such kind words. "
Savera Manik
March 31, 2025
5
out of
5
rating by Savera Manik
"Super helpful and professional! Brian S took the time to explain everything clearly and made sure I got the best coverage. Great experience! He treated us like family and wanted the best for us."
We responded:
"Thanks Savera we appreciate your feedback! We truly want to help protect customers and their family from unexpected events and only want what is best for you. -David"
prakhar jain
March 26, 2025
5
out of
5
rating by prakhar jain
"I worked with Citlali and she was really great with helping me out with the auto insurance policy. I definitely recommend working with her."
We responded:
"Thanks for taking the time to leave us feedback Prakhar, we appreciate it. Citlali is great and only wants to help educate and provide the best service. Glad you found the time with her useful. Thanks! "
Brayan Savón Caballero
March 26, 2025
5
out of
5
rating by Brayan Savón Caballero
"Excelente servicio!! Muy satisfecho con el trato y cumplieron mis espectactivas!!"
We responded:
"Thanks Brayan we appreciate the feedback and always strive to provide great service. "
Brandon Cooper
March 20, 2025
5
out of
5
rating by Brandon Cooper
"David & Brian are great representatives of State Farm & their mission! Great service!"
We responded:
"Thanks for sharing your thoughts Brandon, we appreciate you! It was great to work with you and speak over the phone - I hope we can continue to earn your business for many years to come. -David"
Gustavo Osoria
March 19, 2025
5
out of
5
rating by Gustavo Osoria
"Great place! Brian helped me out, easy going guy. He seems genuine on trying to get you the best price he can, he was able to get me 2 or 3 different discount which is very helpful for new and younger insurance buyers like myself. Would highly recommend if you're in the market for car insurance and want to get the best price."
We responded:
"Glad to hear this Gustavo, thanks for the nice words! Brian is very professional and understanding...and I know he only wants to help people of all ages with protecting their car, home and income with solutions that are easy on the wallet. Give us a call or text if you have any questions or comments about your policies or how we might be able to help in other ways. -David"
Jorge De Jesús Tejeda Valdez
March 6, 2025
5
out of
5
rating by Jorge De Jesús Tejeda Valdez
"Citlali do a great job helping me out with some doubts that I have. Really great costumer service!"
We responded:
"Thanks Jorge, I am glad to hear Citlali answered any questions you might have had. Please call or text us if you have any questions or concerns in the future - we are here for you! "
Troy Walters
March 5, 2025
5
out of
5
rating by Troy Walters
"Citlali was a major help in getting my renters insurance issues resolved. She was very friendly and professional, and an absolute bonus to the State Farm family. If you ever need insurance of any kind, I would definitely look her up. She even said they have pet insurance, which I've never heard of before.. Thank you again Ms Catlali, you're the best.."
We responded:
"Thanks for the kind words Troy, and I'm pleased to hear your renters insurance issue was resolved. Citlali is great and only wants to help so dont hesitate to ask any questions or see if we can help. And Yes, we offer pet insurance through TruPanion. Give us a call if you want to hear more about it. "
Evgeny Klim
February 10, 2025
5
out of
5
rating by Evgeny Klim
"Citlali Nava helped me resolve my issue with my problem quickly and clearly. I am glad I went to him"
We responded:
"Thanks Evgeny, glad to hear Citlali was able to help you so quickly. She is the best! Please dont hesitate to call or text if there is anything she or I can help with. -David"
Tecia
February 7, 2025
5
out of
5
rating by Tecia
"Brian was awesome and lots of help! Give him a raise!"
We responded:
"Thanks Tecia! Glad to hear Brian was lots of help for you - please dont hesitate to call or text if you need anything else. "
naveen malkhade
January 30, 2025
5
out of
5
rating by naveen malkhade
"Citlai provided outstanding assistance today! She quickly understood my query over the phone and immediately began assisting me. She efficiently updated my insurance and even responded ahead of the expected time. Her professionalism, attention to detail, and commitment to excellent service made the entire process seamless. Truly appreciate her dedication!""
We responded:
"Thanks Naveen, we are always happy to go above and beyond to help customers and make the insurance process stress-free. Call or text anytime you need help or have a question, we are here for you. "