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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ramesh Pandey

June 19, 2025

5  out of  5
rating by Ramesh Pandey
"Citlali was very helpful. She explained every information very well and clarified my doubts regarding car rental coverage."
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Jazmin Walker

June 18, 2025

5  out of  5
rating by Jazmin Walker
"Having bad experiences with insurances is so common.. but Citlali Nava is AMAZING! I will only be insured by State Farm as long as she is my agent. Citlali is very patient and will walk you patiently through every question you may have. Every time I have a question; she makes SURE that I fully understand the answer. Again, I appreciate her patience, respect and kindness that she has shown me. If you are looking for an agent, I 100% recommend Citlali Nava."
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Pablo Zelayandia

June 16, 2025

5  out of  5
rating by Pablo Zelayandia
"I recently had the pleasure of working with Samantha from State Farm, and I couldn't be more satisfied with the experience. From start to finish, Samantha was absolutely awesome. She was incredibly professional, knowledgeable, and made the entire process smooth and stress-free. What stood out the most was how she wasn't pushy at all. She took the time to understand my needs, provided clear explanations, and offered the best options without making me feel pressured. Her friendly and approachable demeanor turned what could have been a complicated transition into an easy and enjoyable one. I highly recommend Samantha to anyone looking for a seamless insurance experience. Thank you, Samantha, for your outstanding service!"
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Cesar Abreu

June 12, 2025

5  out of  5
rating by Cesar Abreu
"Citlali hizo un muy buen trabajo conmigo! Even if I’m not a native English speaker she really involve with me to explain me everything I need, I like his honesty and how fast she is to solve problems for me. She was very kind with me! I highly recommend State Farm!"
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Aidee

June 12, 2025

5  out of  5
rating by Aidee
"Excelent attention from Citlali, even if my English is not the best she made everything for me so I can understand everything, gracias!"
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kalyan kodapaka

June 12, 2025

5  out of  5
rating by kalyan kodapaka
"I had the pleasure of working with Devid for my auto insurance, and the experience was outstanding. He provided the best quote, answered all my questions with clarity, and was always accessible whenever needed. His professionalism and dedication truly set him apart. Highly recommended!"
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Sri Venkata Bondalapati

June 11, 2025

5  out of  5
rating by Sri Venkata Bondalapati
"Thanks a lot, Citlali Nava, for helping me with all the queries and guiding me through the auto and home insurance. I am happy to meet someone incredibly knowledgeable, patient, responsive, and genuinely caring about their clients. I highly recommend the services, especially reaching Citlali Nava if you want top-notch service and peace of mind!"
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Jaslyn

June 11, 2025

5  out of  5
rating by Jaslyn
"Samantha was absolutely amazing. She worked with me so well! She’s a very patient woman and had wonderful communication. All my questions were answered very clearly! Overall, it was such an amazing experience!!"
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Tad B

June 11, 2025

5  out of  5
rating by Tad B
"I couldn't be more impressed with David Francesangelo’s State Farm Insurance Agency! From start to finish, their team delivers outstanding service with professionalism, knowledge, and a genuine commitment to helping their clients. David and his staff go above and beyond to ensure that every customer feels valued and supported. Whether it's finding the perfect policy, answering questions with clarity, or handling claims efficiently, they always bring a personal touch that sets them apart. If you're looking for an insurance agency that prioritizes trust, reliability, and customer satisfaction, look no further. I highly recommend David Francesangelo’s State Farm Insurance Agency for anyone seeking top-tier service and peace of mind!"
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Cameron Brooks

June 11, 2025

5  out of  5
rating by Cameron Brooks
"Our experience with Samantha was very satisfying. She was thorough & helpful with any questions we had! Quick to respond & overall wonderful. Highly recommend her!"
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Jesus Garza

June 11, 2025

5  out of  5
rating by Jesus Garza
"Samantha F. helped me switch insurance carriers. She was knowledgeable, clear, and made sure to walk me through all available options helping me pick what was best for me! 10/10 would recommend to anyone"
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ESTHELA VALDEZ

June 10, 2025

5  out of  5
rating by ESTHELA VALDEZ
"Excelente servicio, Citlali hizo un muy buen trabajo guiandome con todo lo que necesitaba. 100% recomendado!"
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Khalid Malkawi

June 9, 2025

5  out of  5
rating by Khalid Malkawi
"Citlali nava was fantastic, she helped me within a few minutes to get everything I need. She gave me the best offers and was really clear, helpful and flexible. It was a great experience and it certainly makes me want to stay with statefarm! Thanks Citlali!!"
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Marcelo Cortazar

June 8, 2025

5  out of  5
rating by Marcelo Cortazar
"My experience whilst getting my policy from Samantha Fernandez was nothing short of exemplary, she had good communication and was open to any question I asked."
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Vylett Owen

June 7, 2025

5  out of  5
rating by Vylett Owen
"Such a wonderful experience with Samantha. She is knowledgeable and answered all of my questions. We just moved to the dallas area and she was more than happy to work with me. She was patient and kind with me. Samantha provided me with amazing communication and customer service."
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Sean

June 7, 2025

5  out of  5
rating by Sean
"Samantha was super helpful and patient while answering all my questions about insurance. She made everything easy to understand and took the time to explain my options. Great experience!"
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Briahna DeHonney

June 7, 2025

5  out of  5
rating by Briahna DeHonney
"I’ve had a good experience working with Samantha. she genuinely cares about her clients. she makes the process simple and stress free. highly recommend!"
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Valeria Perez

June 7, 2025

5  out of  5
rating by Valeria Perez
"Samantha was incredibly helpful through my whole process. She made the experience great! She answered all of my questions and made sure I fully understood everything. I would definitely recommend her for any of your insurance needs."
We responded:
"Thanks for sharing the kind words Valeria. We are so lucky to have Samantha here and I'm glad to hear she was able to help - this is what we strive for. Please let us know if there is anything else you need and don't keep us a secret! -David"
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Pradeep Malisetty

June 6, 2025

5  out of  5
rating by Pradeep Malisetty
"Citlali Nava responded me in a very pleasing manner and addressed my concerns swiftly."
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Lisa Morales Owen

June 6, 2025

5  out of  5
rating by Lisa Morales Owen
"I had a great experience speaking with Samantha. She is knowledgeable and answered all of my questions. We have a son who lives in the Frisco area and we are looking for vehicle coverage for him. We have had bad experiences with other insurance agents from other companies. Thank you for your time Samantha."
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Daniel Rendon

June 6, 2025

5  out of  5
rating by Daniel Rendon
"Moving from Houston to Dallas and getting situated was tough but needing to find a new insurance company was a breeze thanks samantha for making it the easiest and getting some great quotes!"
We responded:
"Thanks Daniel, we appreciate your feedback. Samantha is great! Let us know if you need anything else. -David"
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Travis W

June 6, 2025

5  out of  5
rating by Travis W
"Worked with Samantha a few weeks back and got to say, she is awesome and informative on getting me the best quote!"
We responded:
"Thanks Travis, we appreciate your feedback. Samantha really is great...super thorough and passionate about helping others. Please dont hesitate to contact us if there is anything else we can do for you. -David"
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VALENTINA JIMENEZ

June 5, 2025

5  out of  5
rating by VALENTINA JIMENEZ
"Muy buena atención y excelente servicio. Muchas Gracias Citlali Nava 100% recomendable"
We responded:
"Thanks for sharing the feedback Valentina, we appreciate you. Citlali is great and I am happy to hear she was able to help. -David"
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Roberto Luis Garcia

June 5, 2025

5  out of  5
rating by Roberto Luis Garcia
"Excelente Atención. Lo Recomiendo al 100%"
We responded:
"Thanks for sharing the feedback Roberto. Please let us know if you ever have any questions or if you think there is something else we can do to help. -David"
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Guadalupe Cristina Serpas

June 4, 2025

5  out of  5
rating by Guadalupe Cristina Serpas
"I work with Citlali Nava, she is amazing, she has been helping me with every single one of my policies, she goes out of her way to help,I have never had an agent so efficient knowledgeable and with a great sense of urgency, she makes herself available every single time, I cannot be more grateful for her 😊"
We responded:
"Citlali is always so excited to talk with you when you call in and eager to help. Thanks for sharing the feedback Guadalupe, we appreciate you. "